LICENSED & INSURED

Frequently Asked Questions 678-560-2144

Are You Insured?
Definitely! Be careful who you choose to supply your event, for there are a lot of comanies out there that are not insured. Keep in mind though, that there really isn't a requirement for companies like these to be insured, however, Monster Party Rental does carry a full Liability policy. This makes us one the few comanies out there that are allowed to set-up on County property, such as schools and other public functions.

Do you deliver and set up?
Absolutely! Our courteous drivers will deliver and set up each bounce house and insure that it is clean and in good working condition well before your party starts and come back to take it down after the party is over. Set up normally takes about 15-20 minutes, and take down is about 10-15 minutes. This service is included in your rental cost.

What kind of power is required?
You are expected to supply an electrical outlet. Our bounce houses plug into a standard 110 household outlet. We will supply the cord, and we ask that nothing else be plugged into the outlet we are utilizing. Be sure to test outdoor outlets as they are likely to go bad, and if you don't use them often, you may not be aware that they don't work until time for setup! Plug a hair dryer into the outlet and let it run on high for a few minutes to test. Placement of the bounce house should be no more than 50ft from that outlet. If you would like to set up a bounce house at a park or place without an electrical outlet within 50ft, let us know and we can arrange to use a generator for an additional charge.

What type of surface can the bounce house be placed on?
The safest surface is a level grassy area. However, we can set up on concrete, asphalt, or bark. Please specify when ordering which surface we will be setting up on and we will make sure we utilize the proper anchors for your event.

How much room do I need to set up a bounce house?
You should have a clear area that is 18'x18' with a vertical clearance of 15'-22'. When you call to reserve your bounce house, we will let you know the dimensions for the particular bouncer you will be renting.

Are your inflatables clean?
Bounce houses tend to get really dirty- they are outside in all types if weather! We clean and sanitize each unit after every rental, and store them indoors to maintain a “like-new” condition. We do this so you can feel secure that the surfaces your children are coming in contact with are clean and germ-free.

Are bounce houses safe?
Yes. Our bounce houses are constructed to be as safe as possible. Each bounce house comes with a safety front step, emergency exits, and 18 inch stake tie downs. As with any activity involving small children, an adult MUST supervise. This will help to insure that the few simple rules continue to be followed and that someone is always there to assist children entering and exiting the bounce house. All of our bounce houses are covered for weather protection (direct sun & light rain) and they have netting on all four sides to allow for greater visibility and air circulation.

How many kids fit in the bounce house?
15' x 15' bounce house:

By age group	Under 5 yrs	Under 8 yrs	9-13	14-17	Adults
Number of riders	8-10	6-8	4-6	2-4	2

Water slide and Dry slide:

By age group	Under 5 yrs	Under 8 yrs	9-13	14-17	Adults
Number of riders	4	4	3	2	1

What are the bounce house rules?

•	Adult supervision is required at all times.
•	No shoes, eyeglasses, food, gum, candy, or drinks.
•	No climbing on the walls or netting.
•	No flipping, somersaults, wrestling, or fighting.
•	No SILLY STRING!
•	Allow only the same size kids to bounce at a time.

Is there a deposit required to reserve a bounce house?
Yes. A $20 non-refundable deposit is required on all orders under $400. A 20% deposit is required on all orders over $400. In addition to that, all we need to know is your name, date, time & location of your event, 2 contact phone numbers as well as the bounce house theme you prefer. We will collect the balance (Cash or Credit Card) the day of the party when we set up.

When should I reserve a bounce house?
Bounce houses are reserved on a first-call, first-serve basis. Popular bounces book up 1-2 months in advance. The earlier you book, the more choices you have to choose from. If you have a date, please reserve early since there is no deposit required. If bounce houses are available, we are able to take next day reservations.

Can I have my party at a park?
Yes. Bounce houses are great for parks. Some parks require that you have reservations in order to have a bounce house at the park. Contact the park district for requirements. Also check to see if electricity will be available, if not we can arrange for a generator for an additional charge. We will also need to know the time that you plan on ending your party so that we can arrange to pick up the inflatable immediately after. This assures that you don’t need to worry about it after you have left.

How do I reserve my bounce house?
Simple! Just call us at 678-560-2144 and one of our friendly "Inflatable Specialists" will reserve your jump and gladly answer any questions you might have.

What is your weather policy? Your child's safety is our main concern. We reserve the right to cancel due to rain or high winds. If the sky is overcast or if there is a light rain with no wind, we can still set up our bounce houses. However, if you elect to proceed with the party, there is no refund once we have set the bounce house up.

What if I have to cancel?
No Problem. Just give us a call. However, we would appreciate as much notice as possible so we have a chance to rent your bounce house to someone else, we usually have a waiting list.

Have Fun Moonwalks are impressive, exciting, and fun! Your house or business will be the center of attention when the inflatable structure is up and running, so enjoy it and get lots of pictures of those little ones having the time of their lives. They'll always remember it and so will you.

678-560-2144